Fewer empty slots and lost leads, more control over your escape room revenue
QuestCRM is built for escape rooms: online booking, bookings and money in one calendar, customers and loyalty, booking partner reconciliation, reviews and staff training. One system instead of spreadsheets and a dozen apps.
Everything an escape room runs on — in one place
Empty slots on weekdays
Online booking widget for your website, a shared schedule for all rooms and locations, and reminders so guests actually show up.
Leads get lost
Every request from the site, messengers and calls lands in one pipeline with an owner and a deadline. Overdue items are visible to the manager.
Where does the money go
Payments, cash and expenses per location and per room. Booking partner payouts are matched against bookings automatically.
Guests don't come back
Loyalty points, birthday offers and follow-up messages bring guests back for the next room.
Reviews and quality
Collect ratings after every game, sort complaints by reason and fix what actually hurts your rating.
Staff and shifts
Shifts, checklists, tasks and built-in training for game masters — with a mobile app for the team.
From the first call to live bookings in about a week
- Demo call — We show QuestCRM on your use case and answer questions about rooms, pricing and integrations.
- We set it up — We import your rooms, schedule and prices and connect the booking widget to your website.
- Team onboarding — Game masters and managers get accounts, short training and the mobile app.
- Go live — Bookings, payments and customers flow into one system; you see the numbers every morning.
Simple pricing. 0% booking fees.
Flat monthly price per venue — no commission on your bookings, unlike FareHarbor or Xola. Billed in USD or EUR.
- Single venue — from $99 / venue / mo. Booking, schedule, customers and payments for one location
- Chains & franchises — from $249 / mo. Multi-venue escape rooms, FECs and franchises
Frequently asked questions
Is QuestCRM available in English?
The website and onboarding are in English; the product interface is being localized. We go through your setup together on the demo call.
Which payment providers do you support?
Online payments depend on your country. On the demo call we check which providers are available for you and how payments land in QuestCRM.
Can I use my own website?
Yes. QuestCRM gives you a booking widget for any website and a ready booking page if you don't have one.
Does it work for chains and franchises?
Yes. Several cities and locations, separate access for franchisees and consolidated analytics for the owner.
How long does setup take?
Usually about a week: we import your rooms and schedule, connect the widget and train the team.
What happens to my data?
Your data belongs to you. We don't delete it if you pause your subscription and can export it on request.